Returns and Exchanges

WHAT IS DISPLAY'S RETURN POLICY?
You can request a return within 14 days of receipt of your purchase for store credit. Email your request to hello@displaycalifornia.com.

To be eligible for a return:

  • Items must be returned within 14 days of delivery.
  • Unwashed, unworn and unused merchandise may be returned for store credit.
  • Merchandise must be unopened and in its original packaging with tags attached.
  • All earrings and hair products are final sale and not eligible for return.
  • Items marked Final Sale are not eligible for return.
  • No returns on custom made-to-order items (will be indicated).
  • Return credit will NOT include any previous shipping costs.

 

HOW DO I COMPLETE A RETURN?

  • Email your return request to hello@displaycalifornia.com.
  • Please provide your order number and indicate the item(s) you would like to return.
  • Do not send your items back until you have received instructions from a member of our team.

 

HOW DO I RECEIVE MY STORE CREDIT?
Store credits will automatically be applied to your account once your return is received and processed.

 

WHAT IF I RECEIVED A DAMAGED ITEM?
If you received a damaged item, please email hello@displaycalifornia.com within 48 hours of delivery and we will happily work to resolve the issue for you. Please provide your order number with your damage inquiry.

 

CAN I CANCEL MY ORDER?
Provided that your order hasn't shipped, you can cancel it by emailing hello@displaycalifornia.com. Please provide your order number with your cancellation inquiry.